Request information, we respond with next steps

Privacy notice

This page explains how we handle information you submit through this site. If anything here is unclear, email us at [email protected].

What we collect

When you submit a request, we may collect:

  • Your name and email address
  • Your country or region
  • Your selected coverage interest and timing (if provided)
  • Your message and any details you choose to include
  • Your phone number (optional, only if you provide it)

How we use it

  • To respond to your request and provide next steps
  • To clarify details needed to address your question
  • To improve the quality and clarity of the site content

What we avoid

We do not ask for government identification numbers or payment details through the request form. Please avoid sharing sensitive identifiers in the message box.

Sharing

We use your details to respond to your request. If your situation requires a specialist provider, we may recommend a category of provider as a next step. We do not publish your personal information. We do not post fake testimonials or content attributed to individuals.

Retention

We retain messages for as long as needed to respond and for reasonable follow-up. If you want us to delete a message you sent, contact us and include the email address used in the request.

Security

We use reasonable safeguards, but no online service can guarantee perfect security. Use caution when submitting information online.

Contact

For privacy questions, email [email protected].